SHIPPING

FREE PICK UP IN STORE

Are you in Montreal area?

Pick-up in store for free! A simple option to quickly get your order, avoid shipping costs,
and discover all the other products that offered at Magasin Général du Vieux Terrebonne!
 

Orders to collect in store are available 1 to 3 days after the date indicated in your order confirmation.
An email will be sent to you to confirm the date of availability of your purchase, as well as the terms for the collection in store.
 

It is not mandatory to pick up your order the same day,
but the countdown of the period of 15 days to make an exchange or return takes effect from that date.

After this period of 15 days, if you want to return your items, you must make the decision on the spot, when you come pick up your order.
If, 30 days after placing your order online, it has still not been picked up, it will no longer be available at the store, and we will contact you to agree the payment of shipping costs so that we can send you your purchase by post.

DELIVERY TIME & SHIPPING RATES

Orders are shipped via CANADA POST.
 

Once the order has been shipped, you will receive an email confirmation
and a tracking number that will allow you to track your package with the carrier.
Contact us if you would like to inquire about express delivery rates, or to increase the value of the coverage.
 

The cost of transportation is calculated according to the weight and total volume of the selected products.

For approximate times and shipping rates, please see the chart below.

CANADA

(Except remote areas*)

FREE SHIPPING TO CANADA*
with C$125* and + purchase, before tx.

*Shipping via CANADA POST EXPEDITED PARCEL
(including tracking and C$100 max damage & loss coverage**)

 

*Items concerned: Vintage fashion, decorative objects, textiles, lights or other small objects under 30 kg.

ZONE 1

Quebec & Ontario

Delivery time: 1 to 4 business days

 

- Up to 3 kg :CS15*

- 3 to 8 kg : C$20* 

- 8 to 15 kg : C$25*

- 15 to 20 kg : C$30*

- 20 to 25 kg : C$35*

- 25 to 30 kg : C$45*

ZONE 2

New Scotland, Newfoundland, Manitoba, Prince Edward Island, Saskatchewan New Brunswick

Delivery time: 2 to 11 business days

 

- Up to3 kg : C$20*

- 3 to 8 kg : C$25* 

- 8 to 15 kg : C$30*

- 15 to 20 kg : C$34*

- 20 to 25 kg : C$45*

- 25 to 30 kg : C$50*

ZONE 3

Alberta &
British Columbia

Delivery time: 2 to 11 business days

 

- Up to 2 kg : C$20*

- 2 to 8 kg : C$25* 

- 8 to 15 kg : C$35*

- 15 to 20 kg : C$40*

- 20 to 25 kg : C$50*

- 25 to 30 kg : C$60*

INTERNATIONAL*

(Except remote areas*)

The actual value of the goods is declared during the shipment. Customs charges and destination taxes, if applicable, are the responsibility of the customer upon delivery. We are not able to provide you with an estimate of these.

We complete the customs declaration document according to Canadian standards; In the event that the package is refused by the importing country, we are not responsible for the return costs.

USA

Shipping via CANADA POST TRACKED PACKET or EXPEDITED PARCEL depending on volume and weight (incl. tracking & C$100 max coverage)

Delivery time: 4 to 7business days
 

- Up to 1 kg : C$20*

- 1 to 2 kg : C$25* 

- 2 to 5 kg : C$30*

- 5 to 10 kg : C$50*

-10 to 20 kg : C$80*

- 20 to 30 kg : C$120*

OTHER COUNTRIES SERVED*

Germany, Australia, Austria, Belgium, Denmark, Spain, Finland, France, Hong Kong, Hungary, Ireland, Iceland, Italy, Japan, Luxembourg, New Zealand, Netherlands, Portugal, United Kingdom, Singapore, Switzerland, Sweden

ONLY ITEMS WITH A MAXIMUM WEIGHT OF 2 KG ARE SHIPPED OUTSIDE NORTH AMERICA

Items concerned : Vintage fashion, decorative objects, textile, dishes or other objects less than 2kg.

 

Shipping via CANADA POST TRACKED PACKET (incl. tracking & C$100 max coverage)

Delivery time: 6 to 10 business days

- Up to 100 g : C$31*

- 100 to 250 g : C$39* 

- 250 to 500 g : C$51*

- 500 g to 1 kg : C$62*

- 1 to 1.5 kg : C$69*

- 1.5 to 2 kg : C$77*

*ALL OTHER ITEMS WILL BE SHIPPED WITH PRIOR AGREEMENT FOR FASHION AND SHIPPING COSTS 
Items concerned : Furniture, mirrors, bulky items, oversized or weighing more than 30 kg.

* Customers residing in a remote area will be sent a quote to inform them of additional costs.

* Some orders will be subject to a re-evaluation of the cost of transportation according to the weight and volume of the order.

* If a shipment is unclaimed via the carrier and returned to us, a return shipping fee will be applied

** Coverage in the event of loss or damage will be capped at C$100. Additional fees are added for superior coverage. La Fouineuse is not responsible for items lost, stolen or damaged during transport. It is your responsibility to contact us if you wish to increase the limit of this coverage for your orders over C$100.

MY SHOP-SPACE
& VINTAGE BOUDOIR

Magasin général du Vieux-Terrebonne
191, rue Saint-André
Terrebonne, QC J6W 3C4

CONTACT ME
INFORMATIONS
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